![]() ![]() Double click on the Uninstall HDXRealTimeMediaEngine icon. Please note that we will first uninstall the version you have installed currently, then will be installing the latest version. If you get any sort of error opening the downloaded file, please refer to step 1 and ensure you have the correct file type downloaded. An window similar to the below should now appear.If you are using a browser other than Chrome, then you will find this download in your downloads folder Once on the page, click on the download link as shown below. Please note that you will only need to complete the following steps if you use Skype for Business within Citrix.Äownload the latest version of the Citrix HDX RealTime Media Engine from this link. Uninstall Citrix HDX RealTime Media Engine and install the latest version You have now installed the new Citrix Workspace app! Press Close and you can now login and continue working! If you do not use Skype for Business within Citrix, then that is all you need to do!.Leave the Add Account option UNTICKED and press continue. You will get to a step as shown below. ![]() It's fairly straightforward, basically just clicking on continue or next in the bottom right hand corner. ![]() Click on Continue, and the installer will step you through installing the latest Citrix Workspace app. Double click on the Install Citrix Workspace icon.
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